MinuteDock is a timesheet software that I’ve been using with my team for several years now, and it’s an invaluable tool for me to be able to keep a track of the hours we spend on customer work and different types of work.
In a nutshell, you log into your account, select the customer you are working for, the type of work you are doing and you set the timer going. You can pause the timer if the phone rings or you need to leave your desk, and when you’re finished the task you can add detail of specifically what you’ve done and ‘dock’ the time.
Some nice touches that make this software particularly useful are:
· Internal invoicing facility or integration with several popular online accounting software packages
· Log time from anywhere - web browser bookmark, twitter, mobile, Eon
· Comprehensive reporting
· Budget/Goal tracking
· Real-time view for customers
Many of you may know that I have another business, Mosaic Virtual Office, and my VAs are virtual from me as well as my clients. They each have a log-in for MinuteDock and whenever they do any customer work they login, set the timer going, add the details of who they’re working for and what they’re doing. When they ‘dock’ work hours I can see it in my login and I can use this information to invoice the clients.
The real-time customer view also means that our customers always know the hours that are being worked, so there should never be any surprises when the invoice lands.
The other great thing is the ability to set goals, so if a customer is working to a budget, we are able to easily keep an eye on the amount of time we have spent working for them and flag up when it’s reaching their maximum spend limit for the month.
And even if you work on a fixed fee basis, it is useful for tracking and monitoring. I record all the customer work I do, even if it’s not necessary for charging purposes. What it has helped me do is ensure that I get a true picture of how long it takes me to do different tasks, so that when I’m quoting for a job I know it’s based on reality, not my best guess. It makes for interesting reading as well—I bet you don’t realise how long it takes you to do things!
The cost for the first user is $16 NZD per month (which is approximately £8) but additional users are only $4 per month. There is a free 14 day trial if you want to give it a try, just go to www.minutedock.com.