I was recently having discussions with a potential new customer about how we could support their vision of having a business which is much less dependent on him, the business owner.
He sent me a LONG email with lots of description about what he wanted to happen and how he thought various bits could be supported by software, my team and other members of his outsourced team.
Now I don’t know about you but 2 or 3 pages of writing, however ordered it was, just draws a blank with me. I’m a visual person and I needed to see the picture of how all this was going to fit together. So I jumped onto my flow-charting software and pretty quickly turned the 2 sides of words into a bright colourful flow-chart which showed clearly what order things were going to happen and who (person or software) was going to be doing each bit.
Now I know that process flow-charts are my ‘thing’ but this isn’t out of reach of anyone. There are a variety of very affordable (some free) software which you can use to easily map out the flow of the work through your business. And the benefit of this isn’t just to get a nice pretty picture at the end of it, but the process (excuse the pun) of sitting and working out exactly what order things happen in and what needs to happen if … is really helpful in making your business more efficient.
So if you fancy having a go, why not look at some of these pieces of software:
If you specifically want Microsoft software search Google for ‘Microsoft Visio’ but be warned this is considerably more expensive.