3 Things to Help You

We’ve taken the opportunity during this special Admin Professionals Week to tell you more about our industry and introduce you to our team here at The Office Fixer.  However, if you’re like a lot of people that we speak to, you’ll now be thinking that you probably could do with using a Virtual/Remote Admin Assistant but you’re still not really sure exactly what tasks you could give to them or exactly how it would work for you. 


Well we’ve got three things to help you:


Our list of 32 things you could outsource to help reduce your to do list is a great idea jogger.  Some of the things on the list you will think, “oh yes, I could give them that” but also it might help you think of other things that are specific to your business that we haven’t thought of.  That’s fine, the list isn’t definitive, it’s just designed to start you thinking.


Click here to get the list


We’re happy to talk to you about your specific requirements and help you work out the best way for you and your business to work with a remote support team.  There’s no obligation to use our services but it might help you clarify if it’s an option for you or not.


To book a call with Sarah click here.


To tempt you to give it a try we’re offering a massive 50% off for anyone who buys 5 hours of PAYG Credit – that’s £75 saving and a great chance to see how remote support will work for you.

But it’s not available for long – you must buy your credit before the end of play on Thursday 30th April to get this fantastic offer.


Click here to buy your credit



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But what do the customers say?

I talked in my blog yesterday about the benefits of using a VA in your business but we all know that it’s much better to hear what the customers think of service.

Jeremy is a sole trader solicitor and having been used to having a secretary to do his typing (and solicitors have a lot of typing!), he was struggling to keep up with everything he had to do.  Here’s what he has said about working with us …

"In a previous life, when my secretary left, someone suggested that the more typing you do the quicker you become. Not true! Having plateaued at a disappointingly low number of words per minute, assistance was very much needed to ensure things were getting typed at a sensible hour and not deep into the night. After all I am paid to be a good lawyer, not an incompetent typist!

The Office Fixer was recommended to me by a good friend and, with some trepidation coupled with a fear of digital dictation and lack of a physical person, I was introduced into a new and exciting world where a day's worth of dictation is turned around in 36 hours.

I am now getting through significantly more work than previously, to the benefit of my clients and also my bottom line!"

Miles and his business partner are busy out of the office most of the time presenting and meeting with clients.  They haven’t got time to keep the bookkeeping up-to-date but we have …

"The Officer Fixer has been a dream service for my business. After previous horrific experiences I was referred to Sarah by my Accountant and I have to say it's been plain sailing ever since. Sarah and her team provide us with a full book-keeping service and credit control at a fantastic rate. This has allowed us to get on with our business and leave the accounting to the professionals. The professionalism, accuracy and communication has been exemplary and is a true reflection of the level of quality that a supplier of professional business services should aspire to."

Lastly, Paul is a decorator and is growing his business.  He was getting so busy he couldn’t keep up with everything and have time to see his young family.  These are his words …

"Everything is great. I'm starting to have a lot more free time and feel a lot more organised."

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So what is a Virtual Assistant?

Today is Administrative Professional’s Day and the newest addition to our industry is the VA – Virtual Assistant.

Many people still don’t know what a VA is and I think perhaps the title doesn’t help.  I am starting to refer to my team as ‘Remote Admin Assistants’ as I think that more accurately describes what we do.  We are real, not virtual or computer generated, but we don’t work in your office, we work remotely from our own office.

The benefits to small business owners of working with a VA or Remote Admin Assistant are huge:

  • Releasing time to focus on other things
  • Improved efficiency
  • Professional, experienced person with knowledge that can help improve the business
  • Increased income due to the business owner being able to do more work and/or marketing

Cost conscious business owners will often look at the hourly rate of a VA and think they are an expensive alternative to employing someone or getting a temp, but they haven’t considered the bigger picture:

  • No employment costs
  • No office and equipment costs
  • Only paying for the time worked (no cigarette breaks, sickness or holiday)
  • Flexible working hours
  • High levels of service (this isn’t just a job - their business depends on it)
  • Access to a variety of experience and skills (if you choose a company with a team)

By dismissing a VA because of the hourly rate they are missing out on something that could make a positive impact on their business and allow them to move to the next level.

If you want to know more about the logistics of working with a VA I’m happy to have a chat and explain it in more detail.


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